Privacy Policy

At KNZ Middle East, we prioritize the privacy and protection of our users’ data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or purchase our products. By using our website and services, you consent to the practices outlined below.

Information We Collect

We collect various types of information to improve your experience with our services:

Personal Information: When you register for an account, subscribe to our newsletter, or make a purchase, we collect personal information such as your name, email address, billing address, phone number, and payment information.

Non-Personal Information: This includes information such as your IP address, browser type, pages visited, time spent on the website, and other analytics data. This data is used to improve website performance and user experience.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information on how our website is used. You can control cookie preferences via your browser settings.

How We Use Your Information

We may use the information collected in the following ways:

To Improve User Experience: Personalize your experience, improve our services, and tailor content and offers to your preferences.

Order Fulfillment: Process transactions, deliver products, and manage your orders.

Communication: Send you updates, newsletters, special offers, or other information related to our services.

Analytics and Performance: Analyze website performance, monitor user behavior, and gather statistical data to enhance our offerings.

Security: Protect against fraudulent activity, unauthorized access, and ensure the security of your information.

Data Security and Protection

We implement industry-standard security measures to safeguard your data. These include encryption technologies, secure servers, and data access control. While we strive to protect your personal information, we cannot guarantee the absolute security of data transmitted over the internet.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except when necessary to provide services, comply with the law, or protect our rights. Third parties, such as payment processors or analytics providers, are required to handle your data in accordance with privacy laws and agreements.

Your Rights and Choices

You have the right to:

Access Your Data: Request a copy of the personal data we hold about you.

Correct Inaccuracies: Update or correct your personal information to ensure it is accurate.

Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe instructions within the email.

Delete Your Data: Request the deletion of your personal data in certain circumstances, subject to legal obligations.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or operational obligations. Non-personal information may be retained indefinitely for analytics and performance improvement purposes.

Periodic Product Updates

Our products undergo regular updates to ensure continuous advancement and improvement. These updates may include feature enhancements, technical advancements, or new features to provide you with the best possible experience.

Third-Party Services

We may use third-party service providers, such as Google Analytics, for website analytics. These third parties may have access to your personal information only for performing specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children’s Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will delete such information from our systems.

International Transfers

If you are accessing our services from outside your country, be aware that your personal information may be transferred, stored, and processed in a country other than your own. By using our services, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the revised policy on this page, along with the effective date of the update.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

KNZ Middle East
Email: info@knz.ae
Phone: +971 6 526 9094
Address: Al Jurf Industrial Area 1, Ajman, UAE